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FAQ online

The sections below contain a number of frequently-asked questions about online applications.

Before applying, you are advised to first read the general terms and conditions and the online explanatory notes about the grant under which you would like to make your application. If your question does not relate to online applications, you may find your answer among the frequently-asked questions. Should you still have any questions after checking the FAQs, then please call us on +31 (0)20 523 15 23.

Account

Who may apply for an account?

There are various groups who are eligible for grants from the Mondriaan Fund. Depending on the type of grant, these groups are visual artists, organisations, curators, or commissioners in the field of the visual arts or cultural heritage. The general terms and conditions include a description of these groups and the formal terms and conditions for applicants. An account in the name of an organisation may only be operated by an individual who is an authorised signatory for that organisation, and who is registered as such with the Chamber of Commerce.

How do I apply for an account?

You can apply for an account by completing and sending the contact form. To apply for an account or to log in, click here.

We aim to e-mail you your log-in details within 1 working day. However, we cannot always guarantee this during the busier periods when a deadline is approaching. You should therefore apply for an account well in advance of a deadline. You can only complete the application form once you have received your log-in details. Please keep your details, as they continue to be valid for all future applications to the Mondriaan Fund.

I have applied for an account, but have not yet received my account details.

Check that the e-mail has not been delivered to your junk or spam folder. If it has not, please send an e-mail to ln.sdnofnaairdnom@ksedpleh or call +31 (0)20 523 15 23.

How can I make changes to my account?

If you would like to make changes about yourself, such as your name, telephone number, or e-mail address, please contact ln.sdnofnaairdnom@ksedpleh.

How do I change our organisation’s account holder?

If your organisation’s account holder has to be changed, because the present holder no longer works at the organisation for example, you should use the amendment form.

The new account holder must be an authorised signatory for the organisation. For this reason you will be asked to include, with the amendment form, a copy of a Chamber of Commerce statement showing that the person in question is indeed an authorised signatory.

I have previously submitted an application on paper - do I still need to apply for an account?

Before you submit an application, we first need a number of details from you in order to grant you access to the online application system. Even if you have submitted an application to the Mondriaan Fund on paper in the past, we ask that you include your current details with your account application. If you have previously submitted an online application and therefore already have an account, you do not need to apply for one again.

Logging in

I have forgotten my password.

Go to the online application system log-in page of the Mondriaan Fund and click on forgotten password. Enter the e-mail address you use to log in, and you will receive an e-mail containing a link that you can use to create a new password.

I have received an error message regarding my password or account name.

Passwords are case sensitive, so make sure that your Caps or Num Lock functions are not active. When you receive a message with a password for the online application system from the Mondriaan Fund, you are advised to copy and paste it from the message.

I cannot find the online application system on the website.

It is located at the top on the right of the website under ‘login’.

Making an application

Which grant should I select?

If you would like to know which scheme is most suitable for your plan, then use the Application help . If you have doubts about which grant to choose, see the grant overview for explanations and the terms and conditions that apply to the various schemes. If you are unable to decide or if you have any questions, please get in touch with us, or send an e-mail to one of the contact persons mentioned with the schemes.

I cannot find the grant I would like to apply for in the list of options for selecting an application form.

It may be the case that the deadline for a particular scheme has passed, and that the grant therefore does not currently feature on the list. If you are still unsure, please contact our helpdesk, at ln.sdnofnaairdnom@ksedpleh, or call +31 (0)20 523 15 23.

Is it possible to submit an application by e-mail or by post?

The Other Mondriaan Fund grant applications must be submitted using the online application system. If you are unable to submit an online application due to technical problems, please contact our helpdesk, at ln.sdnofnaairdnom@ksedpleh, or call +31 (0)20 523 15 23.

Can I use any internet browser to make an online application?

Yes, you can. We recommend using the Mozilla Firefox browser for the online application system, as this offers the greatest level of convenience. The application can be downloaded free of charge from the internet.

Can I save an application part-way through?

Yes, if you would like to wait before submitting the form, click on the stop button. You will then be able to find your draft application later in your inbox by clicking on the relevant application number. The form will be stored in your inbox for four months from the time you started your application.

I have lost all the details I have entered.

The Mondriaan Fund has an online application system. If you go back one page on your browser, the browser will retrieve the last page you visited. However, the browser does not retain details that you have entered onto your current page. Your details will be kept if you click on one of the buttons in the form or go to the next section of the form. You are advised not to open your application form on multiple occasions in different tabs or browsers, as this may result in the form containing your details being overwritten by a blank version of the form.

How do I upload files to the application form?

Documents may only be uploaded if they have been saved as PDFs. In many cases, the option of saving a document as a PDF is available in the programme you are using, such as word processing (Microsoft Word, for example) and graphics (Adobe Photoshop, for example) software. If this option is not available in the application you are using, you may first need to install a programme, such as Adobe Reader, which is free of charge. Other options, also free of charge, are available on the internet. If you would like more advice about this, please contact our helpdesk, at ln.sdnofnaairdnom@ksedpleh, or call +31 (0)20 523 15 23.
To upload a document, click on browse next to the relevant question on the form in order to find the document on your computer. Once you have found the document, click on open to upload it.

I cannot upload a PDF as an attachment to the application form.

The document is probably too large. You can upload up to 12MB to the form. Check how many MB (megabytes) the document is. You can do this by looking at the details of the document. You can derive the number of MB from the number of KB (kilobytes). 1000 KB = 1 MB.

I have submitted an application but not yet received confirmation.

You will receive automatic confirmation by e-mail within around 15 minutes. If you have to supply visual documentation for your application, you will automatically receive an e-mail containing a link to the page to which you can upload the visual documentation. Your online application can only be dealt with if this visual documentation has been uploaded. If you have not received confirmation after a lengthy period of time, please contact our helpdesk, at ln.sdnofnaairdnom@ksedpleh, or call +31 (0)20 523 15 23.

Where can I find the application I have submitted?

After you have submitted it, you can find your application in your inbox under overviews > my applications. You will have to be logged into the online application system to do this.

Visual documentation server

Can I change anything once I have submitted my visual documentation?

You can yourself no longer change anything once you have clicked on the I have finished uploading button. However, if you would like to change anything, please send an e-mail to ln.sdnofnaairdnom@ksedpleh with a request to make changes. Include your application number in your e-mail and describe the changes you would like to make.

I have lost the link to the visual documentation server.

Send an e-mail to ln.sdnofnaairdnom@ksedpleh. The helpdesk will be able to send the link to you.

Is your question not listed? Then please get in touch.